上海国际旅行社——实华国旅成立于1994年，是中央直属企业（国资委）澳门南光集团驻内地的二级机构，是中国旅行社协会常务理事单位、上海旅游行业协会常务理事单位、美国旅行社协会、环太平洋旅游协会和国际航运协会成员之一。多年来，我们秉承“诚信、专业、共赢”的经营理念，在管理上健全制度、在产品上以质取胜、在服务上以诚为本。随着“批发为主、兼营零售”的经营模式日臻完善，公司已形成了“立足实际、开拓创新、跨越发展”的运营管理思路。2005年，实华国旅被评为上海市服务诚信先进单位，并在2002、2004、2005年度全国旅行社评比中跻身于双百强旅游企业。
实华国旅将进一步按照市场需求构筑完善的营销体系、打造多元的旅游产品、提供特色的客户服务，提升核心竞争力，促进企业的可持续发展。
出境旅游
实华国旅出境部门依托集团的整体资源，旅游网络覆盖面广，资金实力雄厚，拥有一支数量众多、经验丰富、诚信专业、体贴周到的优秀领队及导游队伍。出境游组团成熟规范，可为各类游客提供东南亚、日本、欧洲、澳新等旅游线路的一体化服务，以及代订机票酒店、商务考察活动接待及相关咨询服务，并长年为企事业单位提供会议及奖励旅游等服务。
入境旅游
拥有众多优秀的多语种导游，以及与中外旅行社、景点、航空公司等长期建立的牢固合作关系，是公司提供入境旅游服务的优势，可为各国境外游客提供优质的综合性服务、满足多层次需求。实华国旅“服务细腻、线路新颖”的品牌形象蜚声海外。
English
Shanghai Shihua International Travel Service (SSITS), which was founded in 1994, is a standing member unit of Shanghai Municipal Tourism Trade Association and one of the members of the Pacific Association of Travel Agency (PATA) and International Association of Travel Agency (IATA). Over the years, the company follows the management philosophy of “sincerity, specialization and win-win”, which means improving the management system, winning by high-quality products and placing sincerity as the essential factor in services. With the improvement of the management made of “focus on wholesale with retail sales as supplement”, the company has developed the operational management concept of “basing itself on realities, being enterprising and innovative, and seeking bestriding development”. In 2005, SSITS was rated as the advanced unit for its credible services in Shanghai and was listed as one of the top double-hundred travel services in China in the years of 2002,2004 and 2005 respectively.
In order to improve its core competitiveness and promote its sustainable development, SSITS will establish a complete marketing system and a plural product system and provide a unique client service system.
Outbound tours
The Outbound Tours Department of Shanghai Shihua International Travel Service(SSITS), by reliance on the overall resources of the SSITS, has developed an extensive tourism network and accumulated abundant funds. With a large number of excellent, experienced, professional and attentive group leaders and tourist guides with great credibility, SSITS can provide tourists with standardized services by organizing outbound tours to such countries and regions as Southeast Asian countries, Japan, Europe, Australia and New Zealand, with air ticket booking services for those who go to the above countries and regions, with reception and inquiry services for business travel and with all-the-year-round services of conferences & exhibition and incentive travel for enterprises and institutions.
Inbound tours
SSITS boasts a large number of excellent polyglot tourist guides and has established long-term firm cooperative relationships with travel agencies, tourist spots and air lines both at home and abroad. Those advantages ensure the offer of high quality and comprehensive inbound tourist services for tourists from both at home and abroad and the satisfaction of their multi-level needs. Its brand image of “attentive service and novel routes” wins great renown in overseas countries.
