有关思科证书邮寄问题联系方式已经在10月24号改变联系方式,ciscotraining@external.cisco.com已经无效,如考生(CCIE除外)因为证书问题要与思科联系,可通过WEB方式联系,访问http://www.cisco.com/go/certsupport如下图：
下面是一位考生跟思科联系得到的回信:
Thank you for contacting the Cisco Training and Certifications Team.
As of October 24, 2002, this email alias is no longer valid.
The process for submitting a support request has changed to a new web-based system.
In order to serve you better, we invite you to use this helpful, easy-to-use, online support tool.
By leveraging the Internet, Cisco is able to provide all customers with a 24x7 self-service support option. The Certifications Online Support tool provides customers with detailed step-by-step answers to the most commonly asked questions regarding certifications and training.
Customers can also stay informed on the most recent updates to the Cisco Career Certifications program.
Please visit the Certifications Online Support Tool and bookmark it for all of your future Cisco Training and Career Certification inquiries.
http://www.cisco.com/go/certsupport
If you have a specific question regarding:
Cisco Partners/Resellers visit Partner eSupport: http://ciscopartner.custhelp.com
CCIE
Please email: ccie@cisco.com
Thank you again for your support.
Regards,
Cisco Training and Career Certifications Team
--- Your original message follows:
Please Help!!!!!, I'm pass test #640-647
at
Jun 6 2002,It display date Mailed is
Aug 23 2002,But I still n't get my cisco career certification, my Testing ID sp******** ,My Cisco ID is CSCO******** ,My Last Name is Huang,First Name is Li Hua,I've get my Logo,I've already update my Personal Info,Please post me my certification.Thank you!
