Getting Them to Give a Damn: How to Get Your Front Line to Care about Your Bottom Line (关注你的年轻|报价¥180.90|图书,进口原版,Business & Investing 经管与理财,Management,

王朝王朝水庫·作者佚名  2008-05-23
窄屏简体版  字體: |||超大  

点此购买报价¥180.90
目录:图书,进口原版,Business & Investing 经管与理财,Management,

品牌

基本信息

·出版社:Kaplan Business

·页码:224 页码

·出版日:2005年

·ISBN:9781419504587

·条码:9781419504587

·装帧:平装

内容简介

在线阅读本书

"Businesses need to stop focusing on 'paradigm shifts' and 'strategic initiatives' and realize that none of that makes any sense if your front-line employees don't 'give a damn.'"" —Rhoda Olsen, President, Great Clips, Inc.Transform the Your Bored, Uncaring ""Generation Why"" Young Workforce into aPowerhouse of Performers and InnovatorsAccording to the U.S. Office of Consumer Affairs, by 2012 there will be a shortage of more than two million front-line service workers in retail sales, customer service, and food preparation. Only a fraction of the restless Generation Y workers who typically fill these positions stay with their employer longer than a year! Dubbed ""kidployees,"" these 16- to 24-year-olds share an entirely different set of values, expectations, and skills that must be reckoned with if you're among the millions of business owners and managers in America.InGetting Them to Give a Damn, nationally recognized Generation Y expert Eric Chester shows readers how to hire, train, manage, and motivate a workforce that won't blindly conform to traditional standards and time-honored company policies and standards. Chester reveals the management techniques that leading-edge employers are using to get these quirky, book-smart, and streetwise kidployees to contribute in innovative and entrepreneurial ways.

作者简介

Eric Chester,president and founder of Generation Why, Inc., is a dynamic consultant, author, and award-winning keynote speaker. Worldwide news media, including CNN, ABC'sGood Morning America,and MSNBC, call on Chester to provide insight on the often-baffling Generation Y. Mega-youth employers like Toys ""R"" Us, Universal Theme Parks, and Dairy Queen seek his advice and guidance. Chester is the author ofEmploying Generation Why, as well as eight books in theTeen Powerseries.

媒体推荐

书评

Food Industry News – June –

"…he’s dead-on accurate about what makes teens work…this little gem can save an inept boss"

Midwest Book Review – June

"Buy, read, and absorb this book."

点此购买报价¥180.90

 
 
 
免责声明:本文为网络用户发布,其观点仅代表作者个人观点,与本站无关,本站仅提供信息存储服务。文中陈述内容未经本站证实,其真实性、完整性、及时性本站不作任何保证或承诺,请读者仅作参考,并请自行核实相关内容。
 
 
© 2005- 王朝網路 版權所有 導航