品牌：Karl E. Weick
基本信息
·出版社：Jossey-Bass
·页码：208 页码
·出版日：2007年
·ISBN：0787996491
·条码：9780787996499
·版次：2
·装帧：精装
内容简介
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A new edition of the seminal text on creating a "high reliability organization"
In the wake of September 11 and Hurricane Katrina, the first edition of Managing the Unexpected was transformed from an academic sleeper to a major work of importance for any organization facing the potential for crisis and disaster. This extensively revised edition includes new research, case studies, and two completely new chapters.
Using high reliability organizations such as emergency rooms or firefighting units as the model for any organization, Karl Weick and Kathleen Sutcliffe show executives and upper-level managers the competencies their organizations need to develop in order to handle surprises and crises effectively and with a high degree of reliability without sacrificing speed.
Karl E. Weick (Ann Arbor, MI) is the Rensis Likert Collegiate Professor of Organizational Behavior and Psychology and Professor of Psychology at the University of Michigan Business School. Tom Peters and Bob Waterman have credited Weick as being their "most influential" source during the writing of their classic In Search of Excellence. Kathleen M. Sutcliffe (Ann Arbor, MI) is Associate Dean and Professor of Management and Organizations at the University of Michigan Business School.
作者简介
Karl E. Weick is the Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology at the Ross School of Business at the University of Michigan. His book The Social Psychology of Organizing was designated by Jim Collins in Inc. magazine as one of the nine best business books ever written.
Kathleen M. Sutcliffe is associate dean and the Gilbert and Ruth Whitaker Professor of Business Administration at the Ross School of Business at the University of Michigan.
编辑推荐
Review
“Here is the essential book for managers who want to anticipate and adapt to surprises. Weick and Sutcliffe present a set of challenging ideas in a way that is clear and compelling, and then turn these critical insights into practical guidelines that have broad application and relevance.”—Gary Klein, Applied Research Associates and author,Sources of Power “Of course there is 'nothing new under the sun'—but Karl Weick and Kathleen Sutcliffe come as close as is humanly imaginable in this latest version ofManaging the Unexpected. No issue is more timely (alas), and there may be no approach that is more original and thoughtful and useful and data-rich than what you'll find between the covers of this book.”—Tom Peters, author,In Search of Excellence “For those managing or studying organizations like nuclear power plants and aircraft carrier flight decks, Weick and Sutcliffe's original edition was a godsend, providing a new language and conceptual structure forunderstanding why some of these organizations perform so much better than others—and helping those who manage in less extreme environments gain to boost their own performance. This latest edition includes valuable new examples and an expanded treatment of the critical concepts of anticipation and containment—and it is filled with useful advice about how to achieve high performance in any setting.”
—Herman B. “Dutch” Leonard, George F. Baker, Jr., Professor of Public Management, John F. Kennedy School of Government, Harvard University and Eliot I. Snider and Family Professor of Business Administration, Harvard Business School
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