About InstallAnywhere
Welcome to InstallAnywhere — the most powerful multi–platform software deployment solution available. It deploys any application to any platform. InstallAnywhere combines amazing control, performance, and an easy to use graphic interface to create software installers that install perfectly every time, lowering development and support costs.
Requirements
Authoring Environment
The authoring environment of InstallAnywhere (also known as the Advanced Designer and the Project Wizard requires a system with a minimum of 256 MB of RAM and a screen resolution of 1024 x 768 at 8 bits (256 colors). The authoring environment runs on the latest fully patched and updated releases of Windows (98, Me, NT, 2000, XP, Server 2003), Mac OS X, Solaris, Linux, AIX, HP-UX, or most other UNIX platform. For platforms not specifically listed, a Java 1.3 Virtual Machine must be pre-installed.
Installer Environment
Installers built with InstallAnywhere can run on a system with a minimum of 64 MB of RAM and a screen resolution of 640 x 480 at 8 bits (256 colors). Java 1.1.8 or greater is also required (or Microsoft VM 3167 or later), either pre-installed on the target system or automatically bundled with the installer. Zero G maintains collections of Java Virtual Machines at http://www.ZeroG.com/goto/vmpacks. Installers can run on virtually any version of Windows (95, 98, Me, NT, 2000, XP, Server 2003), Mac OS X, Solaris, Linux, AIX, HP-UX, Tru64, BSD, IRIX, NetWare, z/OS, or OS/390.. Additionally, installers can run on virtually any other system, provided that it has a Java Virtual Machine available (version 1.1.8 or later).
InstallAnywhere installers are compatible with:
Java 1.1.8 (1.1.8_10/16 recommended, or Microsoft VM 3167)
Java 1.2.1 - 1.2.2 (1.2.2_16 recommended)
Java 1.3.0 - 1.3.1 (1.3.1_09 recommended)
Java 1.4.0 - 1.4.2 (1.4.2_01 recommended)
Editions
There are three editions of InstallAnywhere. Each edition is designed to meet product deployment needs for the different types of customers. This manual describes the features available in the Enterprise Edition. Although some specific differences are called out throughout the manual, for a detailed chart of which features are available in each edition, see http://www.ZeroG.com/goto/editions.
Enterprise Edition
Enterprise Edition provides the ultimate in configuration options, user interaction, and client/server features. It simplifies complex installations and provides maximum developer customization. The Enterprise Edition is available in English, French, German, or Japanese. Each Enterprise Edition has full international support to create installers in 29 different languages.
Standard Edition
Standard Edition offers more features and customizability than any other product in its class. It is ideal for desktop application deployment and has international support for 9 languages.
Now!
Now! is the quickest, easiest, and most inexpensive way to build multi-platform software installers.
Developer Technical Services
Technical Support
Zero G's Developer Technical Services (DTS) will provide developers with the most timely, accurate assistance possible. Use DTS to:
Assist with software installation and configuration challenges
Reduce downtime by offering prompt and accurate problem resolution
Deliver timely product upgrades incorporating the latest technologies
Provide expert assistance so developers can take full advantage of product capabilities
For a complete list of support options, please see http://www.ZeroG.com/support
Free Evaluation (Pre Sales) Support — Zero G offers complimentary e–mail and telephone pre-sales support while evaluating InstallAnywhere.
Free On-line, Self-Service Support — For 24/7 support, Zero G's Technical Support KnowledgeBase contains answers to frequently asked questions. The Zero G Community Forum is the place to ask questions, report problems, and share ideas about InstallAnywhere with Zero G engineers and other Zero G customers. Additionally, developers can find free VM packs, merge modules, pre-written custom code, and more in the Add-ons section of the website.
Premium Support — Zero G's Premium Support is available on a subscription basis. Benefits include unlimited telephone and e-mail technical support, free product upgrades, and help with custom product extensions to add functionality to deployment solutions. Premium Support members always get priority responses to postings on the Zero G Community Forums.
Training
To expand each developer's InstallAnywhere expertise quickly and help them meet multi-platform software deployment challenges, Zero G University offers an in-depth training program. Whether the developer is just getting started or is an experienced user, the experiential building block approach teaches InstallAnywhere mastery in just three days. Developers will learn terms, tips, tricks, and best practices from Zero G's Instructor Engineers who design and develop InstallAnywhere. Class sizes are limited to 15 attendees, so there is always plenty of time for general questions or specific project issues. Real world examples, intensive individual attention and hands-on practice prepare developers to optimize multi-platform software deployment onto any client or server platform. If private or onsite training is preferred, Zero G can design individual one-on-one programs to meet specific staff or project needs. For more information, see http://www.ZeroG.com/goto/training.
Professional Services
Zero G offers a professional services team that will work from a standard set of requirements, or will address specific complex installation needs.
Rapid Installer Creation
When an installer solution is needed quickly, Zero G's Professional Services Team has created thousands of installers and can solve complex installation issues, quickly and efficiently. Choose from a set of installation options and Zero G will create a quality, professional installer within your time constraints.
Custom Installer Development
If your installation is very complex and requires the benefit of Zero G's expertise, Zero G will spend the time necessary to understand the installer project requirements in depth. The foundation technologies that make up InstallAnywhere are powerful, customizable, and scalable. InstallAnywhere’s flexibility enables the Zero G Professional Services Team to match the appropriate technologies with the requirements of each project.
Registration
When evaluating InstallAnywhere, the trial versions of InstallAnywhere are fully functional and allow developers to utilize all of the product's features. The installers that are built with an unregistered trial version of InstallAnywhere expire after three days. Purchasing a license and registering a copy of InstallAnywhere will enable developers to build permanent installers. For sales information, e–mail sales@ZeroG.com.
PLEASE NOTE: Developers don't need to rebuild projects built with trial versions of InstallAnywhere; after registering, simply restart InstallAnywhere, click Build, and the installers will be ready to go.
With a license and a serial number, developers may register and activate InstallAnywhere online. The activation process sends the IP address, serial number, and registration information over the Internet. No other information is sent to Zero G. If access to the Internet is unavailable, this information may be saved to a file and e–mailed to Zero G at register@ZeroG.com.
Zero G promises to keep registration information private and Zero G will never sell or distribute it outside of Zero G. Zero G uses this information solely to ensure the integrity of Zero G’s registered user database.
It is a violation of the license agreement to use multiple copies of InstallAnywhere with the same serial number.
If there are any questions about the InstallAnywhere registration and validation processes, please contact sales@ZeroG.com.
If InstallAnywhere is installed behind a firewall, the registration may time out. If it does it will create a text file that can be e–mailed to sales@ZeroG.com for registration. For registered InstallAnywhere customers using a version prior to 6.0, the older serial number will not activate version 6.0. Please contact the Zero G sales department at sales@ZeroG.com for upgrade information.
To register InstallAnywhere:
Open InstallAnywhere and click Preferences from the initial splash screen, or choose Register under the Help menu.
Select the Registration tab.
Type in the serial number and other information and click Register.
Quit and restart InstallAnywhere.
Project Conversion
Projects built with InstallAnywhere 4.5 and earlier will be converted to the new InstallAnywhere 6 format. When trying to load an older project into the new Advanced Designer, you will be notified that the original project will be saved. Converted projects may have components generated automatically. Automatically generated components will have the following note:
AUTOGENERATED COMMENT: The following comment is an autogenerated aggregation of all the Feature descriptions from which this component was generated during project conversion.
For more information on Install Sets, Features, and Components, see Install Sets.
Copyright and Trademark Information
Copyright 1997-2003 Zero G Software, Inc. Usage of the InstallAnywhere Software (which includes this documentation) is restricted in accordance with the InstallAnywhere license agreement.
InstallAnywhere, Zero G Software, the Zero G logo, LaunchAnywhere, SpeedFolder, PowerUpdate, and ZeroG.com are trademarks or registered trademarks of Zero G Software, Inc.
