商务英语专业难词汇总―1
1、abandon rate 挂断率（衡量客户服务质量的指标之一，计算方式为：拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比）
例： By choosing the right on-hold music, the company has reduced abandon rate by 50%.
2、absenteeism 旷工，缺勤
例：Improvements in working conditions helped to reduce levels of absenteeism.
3、absolute interest 绝对产权，绝对权益
例：The company has an absolute interest in the building.
4、academic intelligence 学术方面的才智
例：Phrases such as "solves problems well,""displays interest in the world at large,""accepts others for what they are,""admits mistakes,""is goal oriented," and "converses well" suggest that people focus on the worldly side of intelligence, as opposed to just "academic intelligence.
5、academic smarts 学术方面的才能
例：It’s not the usual way of thinking about it - academic smarts-IQ.
商务英语专业难词汇总―2
1、accelerated learning 速成学习
例：Accelerated learning shows that language learning an be fast, effective and enjoyable.
2、access 使用，享用权
例1： Access to these files is restricted.
2 : Students have free access to the library’s scientific literature.
3、access 进入
例：Its acquisition of the group will allow it to gain access to France’s railway business.
4、access fee 使用费
例：They have cut the access fee long-distance providers pay to local phone companies.
5、accessories 装饰品，首饰，衣饰
例1：I would like to thank you for the interest you expressed in our range of children’s and teenage fashion sportswear and accessories.
例2：As Potter-mania sweeps the nation, add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.
商务英语专业难词汇总―3
1、account 账户
例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.
2、account 客户,生意往来关系
例:The firm is one of our major accounts.
3、accountancy 会计工作
例: To her, accountancy was a means to find out about business and be paid at the same time.
4、accounts 账目
例:The financial director was accused of falsifying the company accounts.
5、accounts 会计部门 即 accounts department
例: She works in accounts.
6、accounts manager 会计部经理
7、accounts payable 应付账款
例: Accounts payable is created when a firm deals with suppliers who extend credit.
8、accounts receivable 应收账款
例: Assets include cash, accounts receivable, inventory, property and equipment, and patents.
9、achievable 切实可行的,可达到的
例: Your objectives should be relevant to the job you have applied for and achievable.
10、Achilles’ heel 原意为阿基里斯的脚踵,引申为致命弱点
例: However, an Achilles’ heel can usually be found that allows the headhunter to persuade them that they are, in fact, wanting to change.
商务英语专业难词汇总―4
1、 acid test 决定性的考验
例: The acid test is whether or not somebody will actually buy the product.
2、acquire 购入,取得所有权
例: This is Cussons’ newly acquired factory in Poland.
3、acquisition 收购
例: The accelerated rate of globalisation has left companies desperately seeking overseas acquisitions in order to remain competitive.
4、across-the-board 全面,全体
例1: They have decided to increase prices by 4% across-the-board.
例2: To save money, identify current problems, and make the old company more dfficient, the new president ordered an across-the-board examination of expenditures and operational procedures in every department.
5、action figure (仿真)玩具人,活动人
6、activewear 运动服
例: Lauren has been making activewear and basics like jeans and leather jackets for almost a quarter of a century.
7、activity 经营项目, 经营业务
例: The main activities of the company are manufacturing computer components and direct retailing to consumers.
8、act of God 不可抗力, 天灾, 亦作 force majeure.
例1. Private householders or businessmen insure against burglary, loss or damage by vandalism or "acts of God".
例2. The insurance policy does not cover acts of God.
9、actuals 实际数字(相对于估计的数目)
例: These are the actuals for last year’s turnover.
10、actuary 精算师(受雇于保险公司或退休基金公司,根据死亡率和意外事故、火灾、盗窃等的可能性，估计保险风险和费用)
例：Actuaries spend their time working out whether or not an accident will happen and how much it will cost if it does.
商务英语专业难词汇总―5
1、 adaptation 重新打造以适应本土化
例1：Adaptation may need to be made in branding, labeling, and packaging of the product.
例2：Potential risk refers to the level of adaptation required to enter foreign markets.
2、added value 增加值，增值
例：An important aspect of marketing goods like CD players and televisions is possible added value, such as free videos or CDs.
3、addition （某一产品系列中的）新增产品
例：The KR 700 is the latest addition to our range of fax machines.
4、Additional Benefit Funding 附加福利基金（专款）
例：You will be able to use as much as you like of your Additional Benefit Funding to "buy" benefits.
5、add-on 附加装置（可以是硬件或软件，目的为改进或增加功能），附加部分，亦作add-in
例1：It’s better to use a computer with add-on/in.
例2：Various add-ons/ins can be purchased to increase the output of the machine.
6、address 满足（需求）
例：Every effort is made to address costomer needs.
7、address 作正式讲话，发表演说，向……汇报
例：The media relations manager addressed shareholders prior to the company’s merger with a Swedish company.
8、address 处理，解决
例：In an attempt to address this problem, major banks are about to offer start-up packages to assist new business.
9、address book 通讯簿
例：Mke sure you have everybody’s name in your address book.
10、addressing machine 通讯地址打印机
商务英语专业难词汇总―6
adjoining bedroom （两间毗连的）套间
administration charges 行政管理费，亦作administration fees
例: If you’re just starting up, many banks offer special packages with no administration charges for the first year.
administrative expenses 行政管理费用
例：The secretary’s salary, and expenses incurred in the office are shown as administrative expenses.
adult day-care centre 成人日托服务中心
例：Adult day-care centres, which provide supervision in a group setting for aged or disabled people who live at home, have multiplied tenfold in the past decade.
好了，今天就不唱歌了，上自习去了
advance 预付款, 垫款
例: I asked for an advance on my salary.
advanced orders 预订货量
例: The development of the game has taken two years but advanced orders are impressive.
advancement 进步
例: Businesses established in foreign countries should contribute to the social advancement of those countries.
advance publicity 前期宣传
例: The product has sold well considering it was not given much advance publicity.
advance reservation clerk (酒店)客房预订接待员
advantageous 有利的
例:Applicants with a background in engineering or processing would be highly advantageous.
adversarial relationship 长期敌对关系,长期关系紧张
例:Top management called on the company’s division heads to start acting like members of the same team rather than displaying an adversarial relationship.
advertising agency 广告公司
例: You need to employ an advertising agency to create a product image.
advertising business 广告业
例: Dentsu is in the advertising business.(Dentsu日本电通公司)
advertising campaign 广告宣传活动
例1: If one advertises excessively, the advertising campaign could suffer from wearout.
