Managing Complex Systems: Thinking Outside the Box 复杂系统的管理：跳出框框去思考
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作者： Howard Eisner著
出 版 社： 吉林长白山
出版时间： 2005-9-1字数：版次： 1页数： 201印刷时间： 2005/09/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780471690061包装： 精装编辑推荐
作者简介
HOWARD EISNER, DSc, has managed and carried out research and development programs in systems and software engineering for more than forty-five years, in both industrial and academic environments. He served as executive vice president of ORI, Inc. and vice president of Atlantic Research Corporation （ARC）. Currently, he is Professor at The George Washington University. Dr. Eisner has given tutorials for INCOSE （International Council on Systems Engineering）, has over 100 papers to his credit and has had many of his articles published in the Washington Business Journal.
内容简介
Nine innovative methods to think outside the box and solve complex system problems
Managing Complex Systems provides specific tools and guidance needed to be a more creative and innovative thinker. Following the author's methodology, the reader will be better able to devise and implement nontraditional solutions to seemingly intractable complex problems. By challenging the reader to think in new and creative ways, the book offers a road map to success, whether measured in terms of competitive advantage, greater market share, improved productivity, or higher profits, all based upon better solutions to difficult problems.
The first four chapters set the foundation for creative thinking by exploring the nature of large-scale systems and complexity, thinking inside and outside the box, and examples of how an inventive mind solves problems in both management and scientific domains. Subsequent chapters address nine focused methods that the author has formulated to help the reader think outside the box:
* Broaden and generalize
* Crossover
* Question conventional wisdom
* Back of the envelope
* Expanding the dimensions
* Obversity
* Remove constraints
* Thinking with pictures
* Systems approach
Real-life examples are provided for each method that demonstrate how the approach enhances problem solving and decision making in system development and management. Following the discussion of the nine methods, the author examines group decision making as well as additional creative thinking procedures devised by other researchers, including references that assist in exploring these methods in greater detail. The author ends with a wrap-up chapter that includes a test to help readers practice their tendencies toward creative thinking skills and action with respect to solving real-world problems.
The nine methods discussed in this book have broad applicability and can be used successfully by managers with a wide range of responsibilities in business and technology. For anyone who is tired of the same old approach with the same old results, this book is essential reading.
目录
1 Systems and Thinking
1.1 Building and Managing Complex Systems
1.2 Some Results of Thinking Outside the Box
1.3 Thinking in Relation to Specific Issues
1.4 Conclusion
References
2 Building and Managing Systems
2.1 Some Basics of Systems Engineering
2.2 Some Basics of Project Management
2.3 Complex Systems
2.4 System of Systems Engineering
2.5 Summary
References
3 Problems to Ponder
3.1 Problem Areas: Systems
3.2 Problem Areas: People
3.3 Problem Areas: Software
3.4 Problem Areas: Management
3.5 Summary
References
4 The Inventive Mind
4.1 Management Thinking
4.2 Scientific and Technical Thinking
4.3 Not Everyone Is an Einstein（Or Needs To Be）
4.4 The Next Nine Chapters
References
5 Perspective 1: Broaden and Generalize
5.1 Architecting a Complex System
5.2 Using Functional Decomposition to Explore Strategies
5.3 System of Systems Engineering
5.4 IBM's View of the World
5.5 Haloid's Bold Steps
5.6 From PERT to GERT to Stochastic Networks
5.7 Reinventing Yourself
5.8 Summary: A Meeting
References
6 Perspective 2: Crossover
6.1 Peoplesoft
6.2 Software Reuse
6.3 Developer Off-the-Shelf Systems
6.4 Accounting Firm Consultation
6.5 Building and Managing New Systems
6.6 Summary: A Meeting
References
7 Perspective 3: Question Conventional Wisdom
7.1 Large and Complex Government Systems
7.2 Conventional Wisdom Changes with the Times
7.3 More ChaUengeable Conventional Wisdom
7.4 Summary: Two Meetings
References
8 Perspective 4: Back of the
8.1 What Can Fit on the Back of an Envelope?
8.2 Some Examples of Back-of-the-Envelope Results
8.3 Constructing What's on the Back of the Envelope
8.4 What Does It All Mean?
8.5 Summary: A Meeting
References
9 Perspective 5: Expanding the Demensions
10 Perspective 6: Obversity
11 Perspective 7: Remove Constraints
12 Perspective 8: Thinking with Pictures
13 Perspective 9: The Systems Approach
14 Thinking in Groups
15 Widening the Circle
16 Final Thoughts and a Test
Index
