工作经验:
2004/11--至今:
经理助理:
根据公司的销售策略,协助销售经理制定本部门总体销售计划及销售目标;
协助销售经理将销售计划并将任务下达,完成公司销售任务;
收集市场信息进行统计分析,及时作出反映;
及时有效的商户的沟通,并根据洽谈事宜解决并跟进完成进度,协调销售关系;管理员工及作出各期相应的员工培训计划;
营业主管:
负责商户日常管理;人员服务,卖场营业秩序。
处理现场纠纷和顾客投诉;
负责客户反馈的意见及时解决突发状况,服务投诉、质量投诉。
各品牌的良好沟通,会员的招募和大宗客户的回访;
审查客户资料,提供报价,合同签定;
指导赠品的发放、顾客退/换货工作的完成;
并进行人员的培训与管理;
管理销售纪律及销售业绩。
參考答案:Work experience
From 11/2004 to now
Manager assistant
According to the marketing strategies to help develop the sector in general sales manager, sales and marketing plans; Sales Manager will assist the task given to the sales scheme, the company completed sales; collect market information for statistical analysis. prompt reflection; timely and effective business communication and follow-up completed in accordance with the progress of talks and resolving issues, and coordinate sales; management and staff to make the corresponding period of staff training programs; businesses responsible for the day-to-day business : management; personnel services. store business order. Address the disputes and customer complaints; Responsible for the timely settlement sudden client feedback, complaints, the quality complaints. Good communication between the various brands, and the recruitment of members of the bulk of the customers return. Review of customer information and provide quotations, contracts signed; issuing guidance gifts, customers retire / replacement work; and the training of staff and management; Sales and marketing performance management discipline.