会议效率：使会议取得成效的33种方法 MEETING EXCELLENCE
点此进入淘宝搜索页搜索分類: 图书,进口原版书,经管与理财 Business & Investing ,
作者： by Glenn M. Parker著
出 版 社： John Wiley & Sons
出版时间： 2005-2-1字数：版次： 1页数： 216印刷时间： 2006/12/01开本：印次：纸张： 胶版纸I S B N ： 9780787982812包装： 精装编辑推荐
作者简介：
Glenn Parker works with organizations to create and sustain high-performing teams, effective team players, and team-based systems. He is the author of fifteen books, including the best-selling Cross-Functional Teams and Team Players and Teamwork.
内容简介
Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe. This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, Meeting Excellence shows how to
Create an action-focused meeting agenda
Ensure that everyone participates in discussion
Deal with disruptive and inattentive people
Develop a climate of trust among meeting participants
Create and deliver effective meeting presentations Stay on track to achieve your meeting goals Achieve clear communication during a multicultural meeting Liven up a dreary and unproductive meeting Close your meeting on an upbeat and positive note Get action on team action items
Improve meeting communications with line management Evaluate your meeting quickly and effectively Choose among various web-based meeting tools
目录
Preface
PART 1: PREPARING FOR THE MEETING
1.Is This Meeting Necessary?
2.Preparing for Your Next Meeting
3.How to Prepare an Action Agenda
4.Defining Team Meeting Roles
5.How to Integrate a New Member
6.When a Member Leaves the Team
7.Establishing Your Team’s Ground Rules
8.Components of a New Team Kick-Off Meeting
9.Planning an Off-Site Meeting That’s On Target
10.Your Opening Act: Setting the Tone for an Excellent Meeting
11.E-Mail Excellence
PART 2: FACILITATING THE MEETING
12.Meeting Time Management: When to Meet, How Long to Meet, and When to Take a Break
13.Staying on Track
14.How to Get Effective Participation
15.Building a Foundation of Trust
16.Communicating in a Videoconference
17.Teleconference Tips
18.Achieving Clear Communication in a Multicultural Meeting
19.How to Make a Decision
20.Presenting at a Team Meeting
21.Resolving Conflicts in a Team Meeting
22.Responding to Nonverbal Communication
23.Managing Meeting Monsters: Dealing with Difficult Behavior in Team Meetings
24.Serious Fun at Team Meetings? You’re Kidding!
25.Eating Well = Meeting Well
PART 3: CLOSING AND FOLLOWING UP ON THE MEETING
26.Ending Meetings On Time and On Target
27.Meeting Evaluation: A Two-Minute Drill
28.Meeting Evaluation: A Five-Minute Activity
29.Meeting Evaluation: A Ten-Minute Assessment
30.Meeting Notes: Capturing the Essence of Your Meeting
31.Getting Action on Action Items
32.After-Meeting Actions
33.Managing External Communications
PART 4: RESOURCES
A.Web-Based Meeting Tools
B.The Seven Sins of Deadly Meetings
C.Are You a Meeting Marvel? A Self-Test for Meeting Participants
D.What Would You Do? Problem Situations for Meeting Facilitators
E.Meeting Excellence: Your Final Exam
F.Annotated Bibliography of Meeting Resources
About the Authors
Index
