培训者能力培训之路:工具、评估与模式书与光盘 THE TRAINER'S JOURNEY TO COMPETENCE

分類: 图书,进口原版书,经管与理财 Business & Investing ,
作者: Jean Barbazette 著
出 版 社: John Wiley & Sons
出版时间: 2005-12-1字数:版次: 1页数: 310印刷时间: 2005/12/01开本:印次:纸张: 胶版纸I S B N : 9780787975234包装: 平装内容简介
The Trainer’s Journey to Competence draws on Jean Barbazette’s thirty-five years of experience in training trainers. The book serves as both a useful source of career advice for those in the training field, and as a starting point for creating a role-specific professional development plan. Professional trainers can use this resource to assess their knowledge, skills, and attitudes and use this information to create an individual development plan. The book can be equally helpful when creating internal training certification programs for organizations.
作者简介:
Jean Barbazette is the president of The Training Clinic, a training consulting firm, and author of Instant Case Studies and Successful New Employee Orientation, Second Edition, from Pfeiffer, and The Trainer's Support Handbook.
目录
Contents of the CD-ROM
Acknowledgments
Introduction
Chapter 1: What Is a Training Function?
The Purpose of a Training Function
Centralized and Decentralized Training Functions
Chapter 2: What Is a Competency?
Competency Defined
How Competencies Are Built from Knowledge and Skill
How Competencies Are Measured
Suggested Uses for Competency Checklists
Steps to Set Up a Competency Measurement Process
Chapter 3: Trainer or Instructor Competencies
Competencies Required of Trainers or Instructors
Competency Checklists for the Trainer or Instructor
How to Use the Competency Checklists
Trainer or Instructor Development Plan
Chapter 4: Facilitator or Coach Competencies
Competencies Required of Facilitators or Coaches
Competency Checklists for the Facilitator or Coach
How to Use the Competency Checklists
Facilitator or Coach Development Plan
Chapter 5: Course Designer Competencies
Competencies Required of a Course Designer
Competency Checklists for Course Designers
How to Use the Competency Checklists
Course Designer Development Plan
Chapter 6: Training Manager Competencies
Competencies Required of a Training Manager
Competency Checklists for the Training Manager
How to Use the Competency Checklists
Training Manager Development Plan
Chapter 7: Training Coordinator Competencies
Competencies Required of a Training Coordinator
Competency Checklists for Training Coordinators
How to Use the Competency Checklists
Training Coordinator Development Plan
Chapter 8: Being a Department of One
Sorting Priorities
Competency Checklist for a Department of One
Making a Training Plan
Presenting a Training Plan
Chapter 9: How to Develop Internal Certification Programs
Developing a Certification Program in Your Organization
Choosing Between Internal or External Certifying Authority
Defining Certificates and Certification
Using Developed Competencies to Plan a Certificate or Certification Program
Demonstrating Competence and Understanding Versus Performing
Introducing Training Competencies in the Organization
Measuring Competencies: Self, Peer, and Supervisory Assessments
Setting Up Feedback and Development Processes
Gaining Agreement on a Certification Program
Using Certification Programs: Cautions
Resources
Sample Competency Checklists and Development Plans
Glossary
Bibliography
Index
About the Author
How to Use the CD-ROM
Pfeiffer Publications Guide