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　　分類: 图书,进口原版书,经管与理财 Business & Investing ,

作者： Harvard Business School Press著

出 版 社：

出版时间： 2004-12-1字数：版次： 1页数： 153印刷时间： 2004/12/01开本：印次：纸张： 胶版纸I S B N ： 9781591393474包装： 平装内容简介

With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively.

Fast and actionable tools and strategies for improving critical management skills—culled from Harvard Business School Publishing’s respected newsletters Harvard Management Update and Harvard Management Communication Letter

目录

Introduction

Using the Spoken Word Effectively

Mastering the Art of Persuasion

How to Bring About Change by Paying Attention to What You and Others Say

How to Make Your Case in 30 Seconds or Less

Are You Asking the Right Questions?

Is One-Dimensional Communication Limiting Your Leadership?

 

 

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