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　　分類: 图书,进口原版书,Business & Investing（商业与投资）,Industries & Professions（产业与行业）,Human Resources & Personnel Management,
　　品牌: Chester Elton

基本信息出版社:JOHN WILEY & SONS INC; Updated (2009年12月1日)精装:208页ISBN:0470560215条形码:9780470560211产品尺寸及重量:22.5 x 15.3 x 2.1 cm ; 345 gASIN:0470560215

商品描述内容简介Praise for The Invisible Employee "A gem of a book . . . finding that workers who are recognized are more productive, have fewer on-the-job accidents, and translate their satisfaction into customer satisfaction." --Financial Post "There is magic in this book. Whether you are looking for a few good tips to keep a good thing going or need to recapture the very essence of a productive workplace, The Invisible Employee provides valuable lessons nestled among the pages of a clever and compelling story." --Stephen C. Lundinbestselling coauthor of Fish "Gostick and Elton's simple-to-understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of 'visible employees.' This is a culture no organization can afford to be without." --Michael R. LoseyPresident, World Federation of Personnel Management Associations "The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Engaging our entire staff by using these principles helps Friendly's provide great memories for our guests." --John L. CutterCEO and President, Friendly's Ice Cream Corporation "The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Gostick and Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels." --Jim Kouzescoauthor of The Leadership Challenge

 

 

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