跨世代职场领导 Retiring the Generation Gap: How Employees Young and Old Can Find Common Ground

作者： Jennifer J. Deal 著

出 版 社： John Wiley & Sons

出版时间： 2007-1-1字数：版次： 1页数： 260印刷时间： 2006/12/01开本：印次：纸张： 胶版纸I S B N ： 9780787985257包装： 精装编辑推荐

作者简介：Jennifer Deal is a research scientist at the Center for Creative Leadership (CCL) in San Diego, California, where she manages CCL's World Leadership Survey and the Emerging Leaders research project. She holds a B.A. from Haverford College and a Ph.D. in industrial/organizational psychology from The Ohio State University.

The Center for Creative Leadership (CCL) is a nonprofit educational institution with international reach whose mission is to advance the understanding, practice, and development of leadership for the benefit of society worldwide. From its campuses in Greensboro, North Carolina; Colorado Springs, Colorado; San Diego, California; Brussels, Belgium; and Singapore, it conducts research, produces publications and assessment tools, and offers a variety of educational programs. The Financial Times has ranked CCL among the world's top 5 providers of executive education. For more information, visit CCL's Web site at www.ccl.org.

内容简介

Written in a highly accessible (and often witty) style, this groundbreaking book addresses a number of generational issues. Deal provides a description of each issue, a summary of the relevant research results, a principle that can be applied to resolve (or at least mitigate) the issue, and practical advice for applying the principle in the workplace. Applying these principles will help everyone to work with, work for, attract, manage, retain, and develop leaders of all generations.

目录

Preface

Introduction Do Not Pass Go Without Reading This Chapter!

Principle 1 All Generations Have Similar Values; They Just Express Them Differently

Principle 2 Everyone Wants Respect; They Just Don’t Define It the Same Way

Principle 3 Trust Matters

Principle 4 People Want Leaders Who Are Credible and Trustworthy

Principle 5 Organizational Politics Is a Problem—No Matter How Old (or Young) You Are

Principle 6 No One Really Likes Change

Principle 7 Loyalty Depends on the Context, Not on the Generation

Principle 8 It’s as Easy to Retain a Young Person as an Older One—If You Do the Right Things

Principle 9 Everyone Wants to Learn—More Than Just About Anything Else

Principle 10 Almost Everyone Wants a Coach

Conclusion

Answers to a Few Questions

Appendix A

Appendix B

Appendix C

Appendix D

Appendix E

Appendix F

References and Suggested Reading

Acknowledgments

About the Author

Index

About the Center for Creative Leadership