如何发现优秀员工 FINDING&KEEPING GREAT EMPLOYEES
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作者： JIM HARRIS, Ph.D. 著
出 版 社：
出版时间： 2004-12-1字数：版次： 1页数： 222印刷时间： 1999/02/01开本：印次：纸张： 胶版纸I S B N ： 9780814404546包装： 精装内容简介
What makes an employee great? According to Harris and Brannick, great employees are those who match the culture of the company they work for and whose personal values align with the organization’s core purpose.
Finding & Keeping Great Employees identifies four basic organizational purposes—operational excellence, customer service, unleashing technology, and spirit. By focusing on one of these as their core purpose and using it to drive their selection and retention strategies, organizations will gain a long-term competitive advantage and create a workplace full of self-motivated employees who are highly purpose driven.
Based on research into best practices at more than 250 companies, this breakthrough book shares how some of today’s most progressive organizations are doing just that—and shutting down the revolving door—by leveraging their core purpose and corporate culture to attract and retain great employees. Written in a crisp, reader-friendly style, with numerous examples and case studies, it shows managers and HR professionals how to simplify and streamline the recruiting processimprove organizational focus by benchmarking their company’s practices against the world’s best-run companiesachieve a good fit between employees and corporate culturebecome the employer of choice within their industry, their market, and their community.
In today’s tight labor market, finding employees that are keepers is critical to success. This book offers a powerful new action plan to help companies find and keep employees who will enable them to find and keep success.
作者简介
JIM HARRIS, Ph.D. (Indian Rocks Beach, FL), is president of The Jim Harris Group, helping companies create high-performance workplaces, and a frequent speaker at conferences and seminars. He is the author of Getting Employees to Fall in Love With Your Company (AMACOM).
目录
Preface
Acknowledgments
PART ONE: THE POWEROF FOCUS
Chapter 1. The Great Challenge
The Cycle of Disconnection
Renewing the Connection
Chapter 2. The Culture Connection
The Missing Link
The Four Core Cultures
Separate but Equal
The Benefits of Alignment
The Process of Alignment
PARTTWO: THE FOURCORE CULTURES
Chapter 3. A Culture of Customer Service
A Culture That Solves Problems
Core-Culture Connections
Midway Services: Above and Beyond
Chapter 4. A Culture of Innovation
On the Edge of Paranoia
Collective Craniums
Core Culture Connections
Cisco Systems: Making History Every Day
Chapter 5. A Culture of Operational Excellence
A Simple Foundation
Big Payoffs
Efficiency: Overcoming the "Herbies"
Quality Still Lives
Core Culture Connections
SmithKline Beecham: Simply Better
Chapter 6. A Culture of Spirit
Why Spirit--and Why Now?
Three Types of Spirit-Driven Culture
Core Culture Connections
VanCity Credit Union: Right Values and Good Business
PART THREE: FINDING GREAT EMPLOYEES
Chapter 7. Best Practices in Staffing
Eight Best Practices in Staffing
Chapter 8. Staffing Best Practices in Action
Putting What's Best Into Action
Chapter 9. Aligning Staffing to Core Culture
Customer Service Culture
Innovation Culture
Operational Excellence Culture
Spirit Culture
PART FOUR: KEEPING GREAT EMPLOYEES
Chapter 10. Retention Best Practices
Eight Best Practices in Retention
……
PART FIVE: GETTING STARTED
Recommended Readings
Index
