The Administrative Professional: Technology and Procedures
![The Administrative Professional: Technology and Procedures](http://ec4.images-amazon.com/images/I/41ka--OedJL._BO2,204,203,200_PIsitb-sticker-arrow-click,TopRight,35,-76_AA300_SH20_OU28_.jpg)
分類: 图书,进口原版,Business & Investing(商业与投资),Management & Leadership(管理与领导力),Management,
品牌: Dianne S. RankinPatsy Fulton-Calkins
基本信息出版社:South-Western, Division of Thomson Learning; International ed of 14th revised ed (2011年2月10日)外文书名:职业管理:技术和程序平装:464页正文语种:英语ISBN:0538731370条形码:9780538731379商品尺寸:27.4 x 21.2 x 1.8 cm商品重量:839 gASIN:0538731370商品描述内容简介"The Administrative Professional: Technology & Procedures, 14/e, International Edition" is designed to develop the knowledge and skills necessary for success in the workplace and to develop communication, human relations, and time and stress management techniques.目录PART I: THE WORKPLACE AND YOU. 1. Stepping into the World of the Administrative Professional. 2. Developing Your Potential. 3. Managing and Organizing Yourself. PART II: THE WORKPLACE ENVIRONMENT. 4. Understanding the Workplace Team. 5. Working Ethically and Using Business Etiquette. 6. Developing Customer Focus. PART III: COMMUNICATION - THE KEY TO SUCCESS. 7. Improving Communication Skills. 8. Developing Presentation Skills. 9. Handling Telecommunications. 10. Planning Meetings and Events. PART IV: RECORDS MANAGEMENT, TRAVEL AND FINANCES. 11. Handling Mail and Retaining Records. 12. Managing Records. 13. Coordinating Business Travel. 14. Understanding Financial Responsibility. PART V: CAREER SUCCESS. 15. Seeking Employment. 16. Leading with Confidence. Reference Guide. Glossary. Index.