如何成为一个伟大的教练MHPE: HOW TO BE A GREAT COACH

分類: 图书,进口原版书,经管与理财 Business & Investing ,
作者: Marshall J. Cook著
出 版 社:
出版时间: 2007-1-1字数:版次: 1页数: 48印刷时间: 2003/11/01开本:印次: 1纸张: 胶版纸I S B N : 9780071435291包装: 平装内容简介
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Rules, guidelines, best practices, problem-solving approaches, and more for applying effective coaching methods in the workplace
作者简介
Marshall Cook is a professor in the Division of Continuing Studies at the University of Wisconsin-Madison.He is the author of nearly a dozen books,including Effective Coaching and Time Management.
目录
How to be a great coach
Be a coach
Motivate them
Ask for their opinions
Admit your mistakes
Be accessible
Be a good listener
Ask good questions
Welcome complaints
Coach one-on-one
Watch your language
Celebrate the differences
Empower independent employees
Make the call
Solve problems together
Deliver the bad news personally
Don't act out of anger
Avoid memo mania
Manage meetings
Train them
Stress the positive
Reward what you want
Provide positive feedback
Advocate for your employees
Just get started