卫生服务：概念与实践（第2版）Managing Health Services
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作者： Mary G. Harris 著
出 版 社： Oversea Publishing House
出版时间： 2005-10-1字数：版次： 1页数： 496印刷时间： 2005/10/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780729537599包装： 平装内容简介
Managing Health Services: Concepts and Practice 2nd edition provides a valuable practice resource for health service management students and managers. While new concepts and strategies of multidisciplinary health service management and leadership have been added, the focus remains on providing comprehensive coverage of management topics and issues faced by health services managers.
The text is arranged according to six major themes -- health service managers and the changing organisational context; health service management practice -- working with people; health service management practice -- working with information; health service organisations; improving organisational performance; and case studies in health service management.
Written by over 40 health service management academics in cooperation with the Society for Health Administration Programs in Education and the Australian College of Health Service Executives, Managing Health Services: Concepts and Practice 2nd edition continues to make avaluable contribution to health service management theory and practice.
Features:
includes a wider range of short case studies from the Asia-Pacific region
each chapter includes learning objectives, short case studies, references, additional reading & websites, conclusions, and discussion questions
increased integration of practical issues such as strategies to facilitate manager and organisational learning, workforce planning, recruitment and retention strategies, strategies to assess and manage risk, and strategies to improve organisational performance
provides updates of concepts and practice including government policy changes; advances in medical and information technology; changes in consumer needs and expectations;
advances in health service management; and the use of research and evaluation to advance management practice
作者简介
Mary Harris, PhD, MPH, GradDipHIthAdmin, FCHSE, CHE is a Life Member of the Society for Health Administration Programs in Education and a Fellow of the Australian College of Health Service Executives, Academic Adviser to Federal Council, and a recent recipient of the College's Gold Medal Award for contribution to the profession.
目录
Contributors
Preface
Acknowledgments
Abbreviations
Table of case studies
PART ONEHEALTH SERVICE MANAGERS
Chapter 1Learning management (and managing your own learning) ANNE SMYTH DAVID LEGGE PAULINE STANTON
Learning objectives
Introduction
A framework for management education planning in health service organisations
Organisational performance
What is it that managers do?
How do managers do what they do?
About learning
A focus on the organisation
Conclusion
Discussion questions
References
Chapter 2The changing role of the health service manager SANDRA G LEGGAT MARY G HARRIS DAVID LEGGE
Learning objectives
Introduction
Who is a health service manager?
History of health service management
Clinician managers
Accountabilities of the health service manager
Evolution of management concepts, theories (and fads)
Future expectations for health service managers
Conclusion
Discussion questions
References
Chapter 3 Accountability and the ethical mandate of the health service manager
BRIAN STOFFELL
Learning objectives5
Introduction 5
The ethical mandate of health service personnel generally 5
From theory to accountability5:
Procedural ethics 5,
Human research and clinical ethics committees 5
Development of a clinical ethics ethos5
Conclusion
Discussion question5
References5
Chapter 4Organisational change and adaptation in health care SHARON M MICKAN ROSALIE A BOYCE
Learning objectives5
Introduction 5
Global policy drivers of change 6
Health care organisations in transition 6
Health care systems 6
Forces driving change within Australian health care6
Balancing the forces for change - organisational adaptive strategies 7
Implications for health service managers7
Conclusion 7
Discussion questions 7
References 8
PART TWOHEALTH SERVICE MANAGEMENT PRACTICE WORKING WITH PEOPLE
Chapter 5Working partnerships: engaging communities and consumers EPETER J LLOYD SALLY TORR
Learning objectives
Introduction
Concepts and theories
Strategies for enhancing consumer participation in
……
PART THREE HEALTH SEPVICE MANAGEMENT PRACTICE-WORKING WITH INFORMATION
PART FOUR HEALTH SERVICE ORGANISATIONS
PART FIVE IMPROVING ORGANISATIONAL PERFORMANCE
Appendix
INDEX
