计算机出了问题,刚开始开机会蓝屏,蓝屏上有错误信息.开机后有时会提示一个程序出错,根据路径来看是一个叫"CNNIC中文上网"的流氓软件的文件.我用最新金山毒霸反间谍来移除,结果提示要重新启动计算机.重新启动计算机之后发现,这个软件还在!
以下是蓝屏上的错误信息:
a problem has been detected and windows has been shut down to prevent damage to your computer
IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manyfaturer for any windows updates you might need.
If problems contiune, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shaowing.
If you need to use Safe Mode to remove or disable computers, restart your computer, press F8 to select Advanced Startup Options and then select Safe Mode.
Technical information:
*** stop:0×0000000A(O×909290BB, 0×***********,0×***********,0×8081DBA8)
我想问的是:1.如何彻底移除那个不正确的软件?
2.如何使出了这样问题的电脑恢复正常?
要是回答的方法用起来了追加10分!
參考答案:1.用360安全助手或者超级兔子干掉流氓软件
2.电脑里面的灰尘清除一下（可用干燥、没用过的毛笔刷一下）
3.看看你的CPU温度是否过高，在bois里可以看到。
4.如果温度过高的话，看CPU风扇是不是坏了以及是否松。
