冲突解决手册THE HANDBOOK OF CONFLICT RESOLUTION, SECOND EDITION

分類: 图书,管理,一般管理学,经营管理,
作者: Morton Deutsch,Peter T. Coleman,Eric C. Marcus 著
出 版 社: John Wiley & Sons
出版时间: 2006-12-1字数:版次: 1页数: 940印刷时间: 2006/12/01开本:印次:纸张: 胶版纸I S B N : 9780787980580包装: 精装内容简介
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
作者简介:
Morton Deutsch is E. L. Thorndike Professor and director emeritus of the International Center for Cooperation and Conflict Resolution (ICCCR) at Teachers College, Columbia University. He studied with Kurt Lewin at MIT’s Research Center for Group Dynamics, where he obtained his Ph.D. in 1948. He is well-known for his pioneering studies in intergroup relations, cooperation-competition, conflict resolution, social conformity, and the social psychology of justice. His books include Interracial Housing, Research Methods in Social Relations, Preventing World War III: Some Proposals, Theories in Social Psychology, The Resolution of Conflict, Applying Social Psychology, and Distributive Justice. His work has been widely honored by the Kurt Lewin Memorial Award, the G. W. Allport Prize, the Carl Hovland Memorial Award, the AAAS Socio-Psychological Prize, APA’s Distinguished Scientific Contribution Award, SESP’s Distinguished Research Scientist Award, and the Nevitt Sanford Award. He is a William James Fellow of APS. He has also received lifetime achievement awards for his work on conflict management, cooperative learning, peace psychology, and applications of psychology to social issues. In addition, he has received the Teachers College Medal for his contributions to education, the Helsinki University medal for his contributions to psychology, and the doctorate of humane letters from the City University of New York. He has been president of the Society for the Psychological Study of Social Issues, the International Society of Political Psychology, the Eastern Psychological Association, the New York State Psychological Association, and several divisions of the American Psychological Association. It is not widely 895 known, but after postdoctoral training, Deutsch received a certificate in psychoanalysis in 1958 and conducted a limited practice of psychoanalytic psychotherapy for more than twenty-five years.
目录
Preface
Introduction (Morton Deutsch)
PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES
1 Cooperation and Competition (Morton Deutsch)
2 Justice and Conflict (Morton Deutsch)
3 Constructive Controversy: The Value of Intellectual Opposition (David W Johnson, Roger T Johnson, Dean Tjosvold)
4 Trust, Trust Development, and Trust Repair (Roy J Lewicki)
5 Power and Conflict (Peter T Coleman)
6 Communication and Conflict (Robert M Krauss, Ezequiel Morsella)
7 Language, Peace, and Conflict Resolution (Francisco Gomes de Matos)
8 Intergroup Conflict (Ronald J Fisher)
9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution (Eben A Weitzman, Patricia Flynn Weitzman)
10 Gender Conflict and the Family (Janice M Steil, Liora Hoffman)
PART TWO: INTRAPSYCHIC PROCESSES
11 Judgmental Biases in Conflict Resolution and How to Overcome Them (Leigh Thompson, Janice Nadler, Robert B Lount, Jr)
12 Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions (Evelin G Lindner)
13 Self-Regulation in the Service of Conflict Resolution (Walter Mischel, Aaron L DeSmet, Ethan Kross)
PART THREE: PERSONAL DIFFERENCES
14 Implicit Theories and Conflict Resolution (Carol S Dweck, Joyce Ehrlinger)
15 Personality and Conflict (Sandra V Sandy, Susan K Boardman, Morton Deutsch)
16 The Development of Conflict Resolution Skills: Preschool to Adulthood (Sandra V Sandy)
PART FOUR: CREATIVITY AND CHANGE
17 Creativity and Conflict Resolution: The Role of Point of View (Howard E Gruber)
18 Some Guidelines for Developing a Creative Approach to Conflict (Peter T Coleman, Morton Deutsch)
19 Creativity in the Outcomes of Conflict (Peter J Carnevale)
20 Change and Conflict: Motivation, Resistance and Commitment (Eric C Marcus)
21 Changing Minds: Persuasion in Negotiation and Conflict Resolution (Alison Ledgerwood, Shelly Chaiken, Deborah H Gruenfeld, Charles M Judd)
22 Learning Through Reflection (Victoria J Marsick, Alfonso Sauquet, Lyle Yorks)
PART FIVE: DIFFICULT CONFLICTS
23 Aggression and Violence (Susan Opotow)
24 Intractable Conflict (Peter T Coleman)
25 Moral Conflict and Engaging Alternative Perspectives (Beth Fisher-Yoshida, Ilene Wasserman)
26 Matters of Faith: Religion, Conflict, and Conflict Resolution (Bridget Moix)
27 Conflict Resolution and Human Rights (Andrea Bartoli, Yannis Psimopoulos)
PART SIX: CULTURE AND CONFLICT
28 Culture and Conflict (Paul R Kimmel)
29 Multicultural Conflict Resolution (Paul Pederson)
30 Cooperative and Competitive Conflict in China (Dean Tjosvold, Kwok Leung, David W Johnson)
PART SEVEN: MODELS OF PRACTICE
31 Teaching Conflict Resolution Skills in a Workshop (Ellen Raider, Susan Coleman, Janet Gerson)
32 Mediation Revisited (Kenneth Kressel)
33 Managing Conflict Through Large-Group Methods (Barbara Benedict Bunker)
34 Conflict in Organizations (W Warner Burke)
35 Eight Suggestions from the Small-Group Conflict Trenches (Kenneth Sole)
PART EIGHT: LOOKING TO THE FUTURE
36 A Framework for Thinking About Research on Conflict Resolution Initiatives (Morton Deutsch, Jennifer S Goldman)
37 Some Research Frontiers in the Study of Conflict and Its Resolution (Dean G Pruitt)
Concluding Overview (Peter T Coleman, Eric C Marcus)
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