雇佣最佳人才:员工评估与遴选的技巧与科学 Hiring Success: The Art and Science of Staffing

分類: 图书,进口原版书,经管与理财 Business & Investing ,
作者: Steven Hunt 著
出 版 社: John Wiley & Sons
出版时间: 2007-7-1字数:版次: 1页数: 282印刷时间: 2007/07/01开本:印次:纸张: 胶版纸I S B N : 9780787996482包装: 平装内容简介
Hiring Success is a comprehensive guide for using staffing assessments to hire the best employees. Research-based, but written in easy-to-understand terms, the book explains what staffing assessments are, why they work, and how to use them. Hiring Success is an important resource for improving the accuracy and efficiency of hiring selection decisions and effectively incorporating assessments into any company’s staffing process.
作者简介
Steven Hunt.Ph.D.,SPHR,is chief scientist for Kronos Talent Management Division. He has helped designed Staffing assessment processes that have supported hundreds of thousands of hiring decisions for positions raning from entry-level staff to senior-level executive.
目录
List of Sidebars, Tables, and Figures
Author's Foreword
Acknowledgments
ONE Introduction
What Information Is the Book Based On?
Assessments: The Difference Between Success and Failure
TWO What Staffing Assessments Measure, Why They Work, and When to Use Them
What Do Assessments Measure?
Why Do Assessments Work?
When Is It Useful to Use Staffing Assessments?
Concluding Remarks: Why Assessments Work
THREE Different Types of Staffing Assessments
Categorizing Assessments Based on How They Collect Candidate Information
Physical Exams
Investigations
Interviews
Resume Screens
Self-Report Measures
Knowledge, Skill, and Ability Tests
Situational Measures
Behavioral Versus Direct Assessments
Concluding Remarks: Different Types of Assessments
FOUR Evaluating the Effectiveness of Staffing Assessments
How Assessments Work
Assessment Validity: How to Determine How Well an Assessment Is Working
Concluding Remarks: Choosing What Assessments to Use
FIVE Defining Job Performance and Its Relationship to Assessments
Step 1. Identify Key Performance Outcomes
Step 2. Use Job Analysis to Define and Describe Critical Employee Behaviors
Step 3. Choose an Effective Assessment
Step 4. Appropriately Collecting and Interpreting Assessment Data
Concluding Remarks: Linking Assessment Processes to Job Performance
six Common Criticisms of Staffing Assessments
Criticism 1: Staffing Assessments are Not Very Accurate
Criticism 2: Staffing Assessments can Be Faked by Applicants
Criticism 3: Staffing Assessments Are Not Worth the Cost Required to Use Them
Criticism 4: Staffing Assessments Pose a Legal Risk
Criticism 5: Staffing Assessments Are an Unfair Way to Evaluate People
Criticism 6: Staffing Assessments Are Offensive to Candidates
Criticism 7: Staffing Assessments Add Too Much Time to the Hiring Process
Concluding Remarks: Should Companies Use Staffing Assessments?
SEVEN Choosing Among Different Assessment Methods
Method 1. No Standardized Assessment: Start at the Bottom and Work Up
Method 2. Self-Report Pre-Screening Questionnaires: The Value of Structure
Method 3. Applicant Investigations: Avoiding Catastrophic Hiring Mistakes
……
EIGHT Incorporating Staffing Assessments into the Hiring Process
NINE Conclusion
Gossary of Common Assessment Terms
Index
About the Author
Pfeiffer Publications Guide