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　　分類: 图书,进口原版书,经管与理财 Business & Investing ,

作者： Pete Pande等著

出 版 社：

出版时间： 2001-10-1字数：版次： 1页数： 87印刷时间： 2001/10/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780071381857包装： 平装内容简介

A brief introduction to Six Sigma­­ for employees

Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande,What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigma­­not just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations.

Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes:

The six themes of Six Sigma

A five-step roadmap to Six Sigma implementation

The 10 basic tools of Six Sigma, with an entire page devoted to each

目录

Acknowledgments

1.The Six Sigma Success Story

2.Six What? What's a Sigma?

3.Six Sigma in Your Organization

4.The Six Sigma Team's Problem-Solving Process: DMAIC

5.Survivor's Guide to Six Sigma

6.A Look Inside the Six Sigma Toolkit

7.Six Sigma in Action: Some Success Stories

8.A Note to Managers: How You Can Help Lead Six Sigma

9.A Note to Six Sigma Employees: Nine Things You Should Do and Five Skills to Develop

Appendix

 

 

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