如何做出明智的决策WHY GREAT LEADERS DON'T TAKE YES FOR AN ANSWER
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作者： Michael A.Roberto 著
出 版 社： 上海科学技术文献出版社
出版时间： 2005-6-1字数：版次： 1页数： 278印刷时间： 2005/06/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780131454392包装： 精装编辑推荐
作者简介：
MICHAEL A.ROBERTO is a faculty member at the Harvard Business School.He teaches courses on general management,managerial decision making,and business strategy. Professor Roberto's research focuses on strategic decision-making processes and senior management teams.Recently,he has studied why catastrophic group or organizational failures happen,such as the Columbia space shuttle accident and the 1996 Mount Everest tragedy.
Professor Roberto's work has been published in the Hanagement Review,and The Leadership Quarterly.
He has taught in the leadership development programs at a number of organizations in cluding Morgan Stanley,Mars,The Home Depot,Novartis,and The World Bank.He has also consulted with organizations such as johnson & Johnson,Lockheed Martin,Corporate Executive Board,and The Advisory Board.
Professor Roberto earned an M.B.A. with High Distinction and a doctorate from the Harvard Business School.While pursuing graduate studies at Harvard,he taught the introductory undergraduate course in economic theory,twice winning Harvard's Allyn Young Prize for Teaching in Economics.
He lives in Holliston,Massachuetts with his wife,Kristin,and his two daughters,Grace and Celia.
内容简介
In this highly readable volume, Harvard Business School professor Roberto demonstrates that the key to making successful strategic business decisions lies in the decision-making process itself. Through nine refreshingly jargon-free chapters, along with helpful graphs and charts, Roberto argues that "good process entails the astute management of the social, political and emotional aspects of decision making." Persuasively employing case studies-from an analysis of the 2003 Columbia space shuttle disaster to the deadly 1996 accident atop Mount Everest to John F. Kennedy's management the Cuban Missile Crisis-Roberto enlivens his primary thesis that failed leadership often fixates "on the question 'What decision should I make?' rather than asking 'How should I go about making the decision?'" With each case study Roberto points out where the process went awry and nimbly indicates how the lessons learned can be applied to any business decision. He explains how to effectively make and implement a final decision and how to efficiently handle groupthink, "yes men" and those who offer nothing but negative criticisms. The book is aimed primarily at a business executive audience, and other readers may get lost. But managers who must lead a group through a plan of action will surely benefit from Roberto's process-centered approach.
目录
Preface
Acknoweldgments
PART Ⅰ LEADING THE DECISION PROCESS
Chapter 1 The Leadership Challenge
Chapter 2 Deciding How to Decide
PAPT Ⅱ MANAGING CONFLICT
Chapter 3 An Absence of Candor
Chapter 4 Stimulating the Clash of Ideas
Chapter 5 Keeping Conflict Constructive
PAPT Ⅲ BUILDING CONSENSUS
Chapter 6 The Dynamics of Indecision
Chapter 7 Fair and Legitimate Process
Chapter 8 Reaching Closure
PART Ⅳ A NEW BREED OF TAKE-CHARGE LEADER
Chapter 9 Leading with Restraint
Endnotes
Index
