物流英语（职业教育现代物流管理专业系列教材，物流企业岗位培训系列教材）
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作者： 王艳主编
出 版 社： 清华大学出版社
出版时间： 2008-4-1字数： 261000版次： 1页数： 191印刷时间： 2008/04/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9787302169253包装： 平装内容简介
物流无国界。随着世界各国之间贸易交往的日益密切，我国物流业已开始挺进国际物流市场。加强我国物流从业人员的英语培训已成为目前迫切需要解决的问题。
本书内容包括：物流简介、客户服务、物流仓储、运输与配送、包装与采购、国际物流、第三方物流、供应链管理、物流信息管理。本书选材新颖、难度适宜、通俗易懂，注重突出职业教育特点与实际应用。
本书不仅可作为各学历层次职业教育现代物流管理专业教材，还可作为物流企业从业人员的培训教材，对广大社会自学者也是非常有益的参考书。
目录
Unit 1 Introduction to Logistics.
Text 1 What Is Logistics
Dialogue 1 Introduction to Logistics ComPany
Text 2 Activities in Logistics System
Dialogue 2 Visiting a Logistics Company
Unit 2 Customer Service
Text 1 What Is Customer Service
Dialogue 1 Delay of Delivering
Text 2 How to Improve Customer Service Level
Dialogue 2 Making a Complaint
Unit 3 Warehousing
Text 1 Warehouse Operation
Dialogue 1 Visiting a Warehouse
Text 2 Inventory Management
Dialogue 2 How Much Should I Order
Unit 4 Transportation and Distribution
Text 1 Transportation Mode
Dialogue 1 Negotiating About the Transportation Conditions
Text 2 Distribution Management
Dialogue 2 Partial Shipment and Transshipment
Unit 5 Packaging
Text 1 Introduction of Packaging
Dialogue 1 Packing of Silk Stockings
Text 2 Functions of Packaging
Dialogue 2 The Packaging of Beer
Unit 6 International Logistics
Text 1 Containerization
Dialogue 1 Talking About the Unloading Port
Text 2 Main Logistics Documents
Dialogue 2 Change the Port of Destination
Unit 7 Purchasing
Text 1 Purchasing
Dialogue 1 What Is Purchasing
Text 2 Purchasing Process
Dialogue 2 Ordering Equipment
Unit 8 The Third Party Logistics
Text 1 The Nature of the Third Party Logistics
Dialogue 1 Searching the 3PL Companies
Text 2 3PL in China
Dialogue 2 Evaluating 3PL Companies
Unit 9 Supply Chain Management
Text i Supply Chain Management
Dialogue 1 Developing a Supply Chain
Text 2 Developing Trends in Supply Chain Management
Dialogue 2 The Possibility of Creating a Supply Chain
Unit 10 Logistics Information Management
Text 1 The Role of Information Management
Dialogue 1 Difference between Legacy System and Present System
Appendix I Logisticas Terms
Appendix II Reference Keys
Appendix III Logistics Documents
参考文献
