Communicating EFFECTIVELY有效沟通
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作者： Garry Kranz 著
出 版 社： 音像供货
出版时间： 2007-4-1字数：版次： 1页数： 148印刷时间：开本： 32开印次： 1纸张：I S B N ： 9780061145681包装： 平装内容简介
In this age of digital communication, getting the right message across clearly is crucial to success. Communicating Effectively, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
Build relationships through effective communication
Get more done via e-mail
Draft pitch perfect letters, memos, and reports
Conduct productive conference calls
Deliver hard-hitting presentations
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
目录
PREFACE
1 COMMUNICATING CLEARLY IN WRITING
The Basics of Communicating
in Writing
2 DIGITAL COMMUNICATION
Communicating via E-mail
IM: Sending Messages in an Instant
3 PRECISION ON PAPER
Crafting Smart, Snappy Memos
The Enduring Letter
The Report
Recording Meeting Minutes
4 ORAL COMMUNICATION
The Nonverbal Nexus
One-on-One Discussions
Telephone: The Rules
of Engagement
Conference Calls and
Videoconferenci ng
Presenting in Public
OFF AND RUNNING
RECOMMENDED READING
INDEX
