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　　分類: 图书,进口原版,Business & Investing 经管与理财,Management,

基本信息·出版社：Harvard Business School Press

·页码：168 页

·出版日期：2005年

·ISBN：1591399742

·条形码：9781591399742

·包装版本：2005-11-21

·装帧：平装

·开本：20开

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内容简介Book Description

Business is built on relationships, but human interaction is fraught with communication land mines that can range from embarrassing to punitive. This guide offers savvy advice for managers on how to conduct themselves professionally and effectively.

-Communicate for positive outcomes

-Recover from awkward encounters

-Understand the unwritten rules of email, office politics, and more

Book Dimension

length: (cm)19.7 width:(cm)12.8

目录

1.Avoiding common etiquette pitfalls

2.Communication breakdown : nine mistakes managers make by Stever Robbins

3.Say it straight by Ken O'Quinn

4.How strength becomes a weakness by Monci J. Williams

5.Uses and abuses of humor in the office by Constantine von Hoffman

6.Knowing when to communicate

……[看更多目录]

 

 

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