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　　分類: 图书,进口原版书,经管与理财 Business & Investing ,

作者： Debbie Friedman 著

出 版 社： John Wiley & Sons

出版时间： 2006-12-1字数：版次： 1页数： 319印刷时间： 2006/12/01开本：印次：纸张： 胶版纸I S B N ： 9780787979416包装： 平装内容简介

Demystifying Outsourcing emphasizes the importance of building partnerships with consultants and vendors to achieve results. Training managers who utilize this resource will build their confidence and strengthen their outsourcing capabilities as they navigate complex outsourced projects. As a comprehensive toolkit， the book takes the reader step by step through an outsourced initiative. Numerous stories bring the challenges of outsourcing to light. Practical tips and tools，and worksheets on the accompanying CD can be tailored easily to any project. Topics include：Current trends and guiding principles in outsourcing A strategic sourcing decision model to help managers make wise choices about what to outsource and what to retain Identifying and selecting outsourcing partners The RFP process and contract negotiations Positioning consultants and vendors in the organization Design， delivery and program evaluation of outsourced initiatives Special situations such as dealing with conflict， inheriting a consultant and working with multiple consultants and vendors.

作者简介：

Debbie Friedman is operating vice president at Federated Department Stores, where she heads the Federated Leadership Institute. Federated has been named by Training magazine as one of the top 100 companies for training and development in

the United States.

目录

List of Exhibits,Figures,and Tables

Contents of the CD-ROM

Foreword

Preface

Acknowledgments

Part1 BuildingaStrategicFoundation

Chapter1:Introduction

Chapter2:GuidingPrinciples

Chapter3:Sourcing:AStrategicDecision

Part2 IdentifyingandSelectingYourPartners

Chapter4:IdentifyingPotentialConsultants

Chapter5:TheRequestforProposal

Chapter6:SelectingConsultants

Chapter7:TheContract

Part3 NavigatingProjectsWhileStrengtheningPartnerships

Chapter8:PositioningConsultantsinYourOrganization

Chapter9:LaunchingtheProject

Chapter10:ProjectManagement

Chapter11:AssessmentofNeed

Chapter12:DesignandDevelopment

Chapter13:Implementation

Chapter14:Evaluation

Chapter15:ProjectWrap-Up

Part4 AddressingtheChallengesofPartnerships

Chapter16:ManagingConflict

Chapter17:InheritingaConsultant

Chapter18:WorkingwithMultipleConsultants

Chapter19:AdditionalWorkforYourConsultants

Part 5 Expanding Your Personal Capability

Chapter20:ADevelopmentPlan

References

AbouttheAuthor

Index

 

 

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