点此进入淘宝搜索页搜索　　參考價格: 点此进入淘宝搜索页搜索
　　分類: 图书,进口原版书,Business & Investing（商业与投资）,Management & Leadership（管理与领导力）,Motivational,
　　品牌: Madelyn Burley-Allen

基本信息出版社:JOHN WILEY & SONS INC (1995年2月20日)平装:208页ISBN:0471015873条形码:9780471015871产品尺寸及重量:23.4 x 18.9 x 1.2 cm ; 427 gASIN:0471015873

商品描述内容简介A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions--millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you--professionally, socially, and personally. With her time-tested techniques, you'll learn how to: * Eliminate distractions and improve your concentration on what is being said * Locate key words, phrases, and ideas while listening * Cut through your own listening biases * Interpret body language clues * Ask constructive, nonthreatening questions that elicit real information * Get others to listen to you * Master a whole range of listening skills that you can use on the job and in your personal life Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress.

 

 

免责声明：本文为网络用户发布，其观点仅代表作者个人观点，与本站无关，本站仅提供信息存储服务。文中陈述内容未经本站证实，其真实性、完整性、及时性本站不作任何保证或承诺，请读者仅作参考，并请自行核实相关内容。