PERFECT PHRASES 4 PERFORMANCE REVIEWS(绩效管理词汇手册)
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作者： Douglas Max著
出 版 社： McGraw-Hill
出版时间： 2002-12-1字数：版次： 1页数： 176印刷时间： 2002/12/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780071408387包装： 平装内容简介
Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example:
"Sets priorities well"
"Misses important deadlines"
"Thorough, reliable, and accurate"
All managers and HR professionals will value the book for its:
Hundreds of ready-to-use phrases, organized by job skill and performance level Tips for documenting performance issues and conducting face-to-face reviews Easily adapted performance review templates covering five performance levels.
目录
Preface
Part One. Background for Conducting
Performance Reviews
How to Plan, Conduct, and Write a Performance Review
Setting Performance Goals
Documenting Critical Incidents and Significant Behaviors
Common Performance Review Errors
Legal Issues
Conducting the Review
Making the Session Go Smoothly
How to Talk About Salary
Perfect Phrases for Performance Reviews
Part Two. Examples of Forms forPerformance Reviews
Part Three. Perfect Phrases for
Performance Appraisal
Topics Listed Alphabetically
Accuracy
Administrative Skills
Analytic Skills
Appraisal and Evaluation Skills
Attendance
Attitude or Approach to Work
Coaching
Communication Skills, Verbal
Communication Skills, Written
Computer Skills
Conflict Management
Cooperation
Cost Cutting
Creativity
Customer Relations
Data Entry
Deadlines, Ability to Meet
Decision Making
Dedication to Job/Work
Delegation
Dependability
Development of Subordin
Equal Opportunity/Diversity
Ethical Behavior
Feedback, Receiving and Giving
Financial Management
Flexibility
……
