绩效管理革命The Performance Management Revolution : Business Results Through Insight and Action

作者： Howard Dresner著

出 版 社：

出版时间： 2007-11-1字数：版次： 1页数： 231印刷时间： 2007/11/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780470124833包装： 精装内容简介

The Performance Management Revolution shows you how your business can get prepared for the future—transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this lucid book offers great insight into strategies that any company interested in improving its business performance and accountability could adopt. This visionary book provides an intelligent framework toward the path to better performance through insight and action.

作者简介

HOWARD DRESNER is President of Dresner Advisory Services, LLC, an independent advisory firm, and is a recognized authority in the areas of business intelligence and performance management. Prior to his new venture, he spent thirteen years at Gartner, where he was a research fellow and lead analyst for business intelligence and served as chief strategy officer at Hyperion until the recent Oracle acquisition.

目录

Foreword

Preface

Acknowledgements

Part I A Call to Arms

Chapter 1 The Need for Change

What's Wrong with this Picture?

A Simple Model for a Simple Business

Chapter 2 A Model for a Modern Management

System

Connecting the Cycle

Rationalization

Commitment

Tracking

Perspective

Problems with the Status Quo

Toward Better Processes: EPM and an

EPM System

The Management System at GreenCo

Vision and Strategy

Goals and Objectives

Execution

Evaluation

Chapter 3 The Role of EPM

EPM and Planning

Unified Planning

Dynamic, Real-Time Updates

Multitiered Aggregation and Granularity

Integration with Enterprise Application and Data Sources

Translation between Financial and

Operational Metrics

Enhanced Creation and Management of

"What-lf" Models

Planning as a Driver of Process Change

EPM and Compliance

Leveraging Compliance to Improve Performance

How EPM Works from a User's Perspective

Drivers of EPM Adoption

Modeling as the Key to a Successful

Growth Strategy

A Broad Range of Motivations

Toward Greater Accountability

Chapter 4 Barriers to EPM Adoption

A Multitude of EPM Approaches

One Size Fits All

A Thousand Flowers Bloom

The Middle Ages

Other Bad Behaviors

Utopia

Current State of EPM Tools and Technologies

PART TWO PREPARING FOR BATTLE

Chapter 5 Draw an Accountability Map

Using an Accountability Map as a Consensus-

Building Tool

Chapter 6 Achieve Information Democracy

Chapter 7 Build an EPM Center of Excellence

Why You Need a Center of Excellence

First Steps

Roles and Responsibilities

Reporting Structure

Required Skills

Funding

Tasks

Sustaining a Center

Relating to Other Initiatives

It's Worth It

Chapter 8 Standardize and Consolidate EPM Tools

Standardization

Consolidation

Chapter 9 Deploy a EPM System

EPM System Components

EPM Applications

……

Chapter 10 Comprehensive View of Performance Management

Part III Let the Revolution Begin

Chapter 11 Determine Your Immediate Priorities

Chapter 12 A Model BPM Methodology

Chapter 13 Measuring Outcomes

Afterword

Appendix

Index