Building Business Acumen for Trainers: Skills to Empower the Learning Function商业敏锐的培训
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作者： Terrence L. Gargiulo等著
出 版 社：
出版时间： 2006-10-1字数：版次： 1页数： 380印刷时间： 2006/10/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780787981754包装： 精装内容简介
As a training and development or human resource professional, do you have the knowledge, skills, and experience you need to become an indispensable strategic partner within your organization? Building Business Acumen for Trainers provides step-by-step practical advice on business practices guaranteed to win the support, respect, and attention of your organization. Written for both new and seasoned professionals, this essential resource will show how to put into practice the three critical areas of business acumen:
Finance skills
Partnering skills
Communication skills
目录
CD-ROM Contents
Acknowledgments
Introduction
SECTION 1: FINANCIAL SKILLS
1.A Primer on Financial Basics
2.Understanding Budgets and Forecasts
3.Evaluation and Return on Investment: What It Means to Management
4.Outsourcing and Vendor Management
SECTION 2: PARTNERING SKILLS
5.Building Institutional Support
6.Partnering with Your Customers
7.Partnering Inside T&D
8.Human Performance Technology and Business Acumen
SECTION 3: COMMUNICATION SKILLS
9.Writing Business Messages
10.Developing a Business Case
11.Writing Reports
12.Making Effective Presentations
Appendix 1: ROI Formulas
Appendix 2: Using the ROI Calculator
Appendix 3: Thinking Like Management Review
Appendix 4: Answers for Delivery Flexibility Scenario in Chapter Six
Appendix 5: Answers for Measurement Flexibility Scenario in Chapter Six
References and Suggested Reading
Index
About the Author
About the Contributors
How to Use the CD-ROM
