60分钟培训领导60 Minute Training Leaders Library Set
分類: 图书,进口原版书,经管与理财 Business & Investing ,
作者: Melvin L. Silberman等著
出 版 社: Oversea Publishing House
出版时间: 2004-11-1字数:版次: 1页数: 全10册印刷时间: 2004/11/01开本: 16开印次: 1纸张: 胶版纸I S B N : 9780787973599包装: 平装内容简介
Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Participant’s Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to
Express yourself in a straightforward way¾without offending others
Stand your ground, tactfully even in the face of resistance
Persist with people who fail to follow through on their communications and promises
目录
HOW TO BRING OUT PUTTING OTHERS DOWN
About This Brief Training Session
Self-Assessment
Thinking About Assertiveness
Coaching Tips
Practicing Assertiveness
Try It: Experiments in Change
Bumper Sticker
Reading
HOW TO BRING OUT THE BETTER SIDE OF DIFICULT PEOPLE
HOW TO ENCOURAGE CONSTRUCTIVE FEEDBACK FROM OTHERS
HOW TO RESOLVE CONFLICT EFFECTIVELY
HOW TO ENCOURAGE CONSTRUCTIVE FEEDBACK FROM OTHERS
HOW TO CONTRIBUTE TO YOUR TEAM'S SUCCESS
HOW TO BRING OUT THE BETTER SIDE OF DIFFICULT PEOPLE
HOW TO SPEAK UP WITH OUT PUTTING OTHERS DOWN
HOW TO REDOLVE CONFLICT EFFECTIVELY
HOW YO CONTRIBUTE TO YOUR TEAM'S SUCCESS