创建强大团队关键词 Perfect Phrases for Building Strong Teams
分類: 图书,进口原版书,经管与理财 Business & Investing ,
作者: Linda Diamond著
出 版 社: Oversea Publishing House
出版时间: 2007-7-1字数:版次: 1页数: 146印刷时间: 2007/07/01开本: 16开印次: 1纸张: 胶版纸I S B N : 9780071490733包装: 平装编辑推荐
作者简介:
Linda Eve Diamond has over a decade of experience in corporate training. She is the coauthor of Perfect Phrases for Motivating and Rewarding Employees, Teambuilding That Gets Results, and Executive Writing: American Style, and the author of Rule #1: Stop Talking; A Guide to Listening. Visit her Web sites LindaEveDiamond.com and ListenersUnite.com.
内容简介
The Right Phrase for Every Situation�Every Time
Whether you're a project manager, department head, or CEO, you have to choose the perfect words to inspire real teamwork. This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you'll find the exact words you need to:
Get people to work with, not against each other.
Use positive feedback to promote and reward teamwork.
Inspire communication at every level of the team.
Build a winning team mindset that can't lose!.
The key to successful collaboration is right here at your fingertips-in this easy-to-use, subject-by-subject collection of empowering words and fail-proof phrases.
目录
Preface
Who Can Use This Book?
Book Map
Enter Here
Acknowledgments
Part One Who Is On Your Team?
Chapter 1: The Team Leader
Team Leader Attitudes
Healthy Team Development
A Model of Loyalty and Respect
Chapter 2: Teams: The Bigger Picture
The Extended Team
The Expanded Team
Consumer Input
At the Center:Your Internal Team
Part Two Building Strong Teams
Chapter 3: Building Your Team
Recruiting and Hiring
The Positive Mindset
Skill Development
The Learning Curve
Establishing Guidelines
Establishing Proper Channels
Chapter 4: Conflict Resolution
Technical Difficulties
Personality Clashes
Blame Games
Competition in the Ranks
Gender Bias
Generation Clashes
Discrimination of Any Kind
Chapter 5: Empowerment
A Question of Input
Delegation
Letting Go
A Show of Confidence
Listening
Chapter 6: Feedback
Job Coaching
Team Members Assess the Team
……
Part Three Team Building Exercises
Conclusion
About the Author